Once you've made your initial purchase, there are no extra costs to track your animal. You can follow their adventure without any additional charges—just the joy of exploring the wild with them!
It’s as simple as a bear hibernating for the winter! Just download our Fahlo Animal Tracker app on your Android or Apple device, and you’ll be all set. Every purchase comes with a QR code—just scan it in the app to start tracking your new animal frie
Our warehouse packs these cards with each bracelet, but if for some reason yours is missing, just howl at us! Send an email to [email protected] or message us on Facebook, and we’ll make sure to get it sorted for you.
If you're having trouble with your animal's tracker or your animal is not moving, we're here to help you get back on track. Just send us the name of your animal, the date of purchase, and the order number - with that info, we'll swim into action and
We paw-sitively appreciate you joining the Fahlo pride and tracking these magnificent creatures!
We do have a limited amount of animals provided by our Wildlife partners. As you can shell-ebrate, live animals can be very unpredictable, and they may lose their trackers while roaming in their natural habitats. We work closely with our Wildlife org
We guarantee tracking for at least six months. On average, transmitters send signals for about one year, though sometimes they can go on for up to two years—or occasionally less than a year. If your animal’s tracking is cut short within that time fra