What if my package shows delivered but isn't there?Updated 5 months ago

Uh-oh, looks like your package might be sticking its neck out somewhere it shouldn’t! 

 If tracking says it’s been delivered but it hasn’t shown up, give it up to 3 business days—sometimes it’s just taking its sweet time!

If it still hasn’t arrived after that, let us know the order number, shipping address, and email associated with the order and we’ll work with the carrier to sort it out and get your package to you as quickly as possible