General Information

Does each bracelet come with its own animal?

Although we do not have an infinite number of animals, we do our best to not send duplicate animals within a purchase. If you do receive multiples of the same animal, simply reach out to our team so we can help! Please note others might share the...

Is Fahlo legit?

YES! We have official partnerships with a wide variety of verifiable wildlife conservation nonprofits, including the Sea Turtle Conservancy, Save the Elephants, and Polar Bears International, to name a few. There are many websites that falsely...

What size are the bracelets?

Our bracelets are handmade with love (and a little polar bear magic)! 🐻‍❄️ They typically measure between 7–7.5 inches (17.8–19 cm), and they’re stretchy, so they’ll fit most wrists comfortably. These bracelets are perfect for those who want to sho

What are the bracelets made of?

Our bracelets are made with gorilla-sized care and attention! Depending on the color, they’re crafted from natural stone or glass, so each one is as unique as the animal it represents. The elastic cord is made from surgical-grade TPU, a biodegradabl

How much money has Fahlo donated?

Since howling into action in 2018, Fahlo has donated over $3 million to help protect our planet's most at-risk animals and their habitats!. We donate 10% of our net profits, with the rest reinvested to help grow our business, so we can expand our wol

Are any of my purchases from Fahlo tax deductible?

Unfortunately, no part of your purchase from Fahlo is tax deductible—you’re still making a big impact with your support!. While we can’t offer tax breaks, know that your purchase is helping to protect wildlife, and that’s something to reach for the s

Who are Fahlo's partners?

At Fahlo, we’re reaching new heights in wildlife conservation with some incredible partners! Here are the amazing organizations we work with to protect animals and their habitats:. We’re so proud to stretch our necks and support these amazing teams

How does the subscription work and what’s included?

Waddle you know—our subscription has our Fahlo family's seal of approval!. When you confirm your subscription, you’re diving into a wonderful experience where you’ll get to choose a new animal tracking bracelet each month, along with the excitement o

Will there be new stock or different kinds of plushies available?

We totally get the gorilla-sized excitement about our plushies! 🦍 While we don’t have an exact timeline for new stock or different kinds of plushies just yet, we’ll definitely make a big roar when they’re available!. Be sure to keep an eye on our so

Can I track an animal on my computer?

We apologize for any inconvenience and sincerely hope all our users explore the new updated app, providing feedback and reaching out if additional assistance is needed.

What are the plushies made of?

Our plushies are un-bear-ably cute, standing at 12 inches tall—just the right size for the coziest snuggles! 🐻‍❄️ Every little detail is designed with love for both you and the planet. 🌍. Here’s what they’re made of:. They're as paws-itively eco-fr

My bracelet is too big/too small. What do I do?

Our bracelets are handmade, so sizing can vary a little, but they’re typically stretchy and designed to fit most wrists (7–7.5 inches, or 17.8–19 cm). If yours feels too big or small, don’t worry—we’ll see what we can do to ensure a perfect fit. Just